We only offer pick up. For more info, Contact us .
Refunds & Cancellation Policy
At Springz, we aim to provide you with a seamless shopping experience. However, if you need to cancel or refund an order, please review our policies below:
Cancellation Policy
- You can cancel your order within 12 hours
- To cancel your order, please Contact us with your order number. We will process the cancellation request.
Refund Policy
- If you have received a damaged or defective product, you may be eligible for a refund within 3 days
- To request a refund, please Contact us at info@springz.ch with your order details and a description of the issue.
- Refunds will be processed back to the original payment method used for the purchase.
Non-refundable Items
- Food items, Personalized products, and items marked as non-returnable at checkout are not eligible for refunds.