Return & Exchange Policy

At Springz, we want you to be completely satisfied with your purchase. If you're not happy with your order, we offer a return and exchange policy under the following conditions:

Return Policy

- Returns are accepted within 2 days.

- The item must be in unused and resalable condition.

- To initiate a return, please email us at info@springz.ch with your order number and reason for return.

Exchange Policy

- Exchanges are allowed within 2 days.

- The item must be in unused and resalable condition.

- To request an exchange, please contact us at info@springz.ch We will guide you through the exchange process.

Items Excluded from Return or Exchange

- Products purchased after 2 days from the sale date.

- Food items, Personalized products, Sale items are final sale and cannot be returned or exchanged.